What new patients and families should expect
Once we have received the referral from your physician, our scheduling team will help you determine the most feasible option for scheduling your child’s appointment. They are trained extensively with respect to insurance coverage considerations and the expertise of our various faculty members’ clinics.
Time frame and availability for scheduling an appointment can vary across the different specialty clinics. The staff will assist you with finding alternate services of care when openings for our Child And Adolescent Psychiatry Center are limited.
We will make two attempts to contact you for an appointment. After that we will need to release the appointment slot to another patient.
In-person appointments are available with COVID-19 safety procedures in place to keep you and your providers safe.
We also offer virtual, telemedicine visits, in which you consult with your provider using your phone, tablet or computer. Your provider will send complete instructions
When the appointment has been scheduled you will be asked to complete several forms before the first appointment.
We have additional resources for families available on our resources page.
Health insurance plans
The faculty physicians of Washington University School of Medicine participate in several health insurance plans. It is important for you to check your specific plan before you make an appointment.
If you have questions about whether or not our providers participate in your health insurance plan, please feel free to contact our office.